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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Brooks

Jonathan Brooks

May 21, 2025

5  out of  5
rating by Jonathan Brooks
"Kent has been my insurance agent for over a decade now. He and his staff are always very helpful and their number one goal is to give you the coverage that is right for you. Highly recommend Kent and his team."
We responded:
"Thanks Jonathan!"
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nick kroger

March 24, 2025

5  out of  5
rating by nick kroger
"Kent was extremely helpful in getting us home, auto, and umbrella policies. He was thorough, thoughtful, and considerate of our goals as first time homeowners! Strongly recommend to others looking. Rates were competitive."
We responded:
"Thanks Nick!"
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Gail

October 16, 2024

5  out of  5
rating by Gail
"Kent Smith has helped us to make changes to our car and home insurance. He took the time to explain and answer questions for us in the office and over the phone. We have just started our relationship with State Farm but I know it will continue. I like having an agent who I can count on to answer anything that might come up and I believe that Kent is that agent. I would recommend his agency to anyone looking for insurance or to make a change."
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rainea chambers

August 2, 2024

1  out of  5
rating by rainea chambers
"Absolutely hate the phone system there, no one ever answers the phone!!"
We responded:
"Absolutely untrue…we have customers come in and call in. We have a voice mail system where you can leave a message and we will return your call and we usually get back within the same day. "
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Josh Moore

February 20, 2023

5  out of  5
rating by Josh Moore
"Kent and his team are great! Whenever my wife and I have questions or concerns they are always there for us."
We responded:
"Thank you! We always want to be there for our customers and most importantly grow with them along their life's journey. We have a variety of products and solutions to fit many needs. "
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Dustin Hill

November 18, 2022

5  out of  5
rating by Dustin Hill
"What a great guy. Having been a customer for many years know, I can truly say that Kent has demonstrated the best customer service I have ever encountered. When it comes to my long term financial planning, I feel like Kent has shown a true interest and desire to ensure my family and I will be positioned for a better future during retirement. I truly appreciate his willingness to take time to discuss the importance of financial planning to my children and help them better understand money management and start them on a path of retirement planning at a much younger age than I had the advantage of doing. Five stars for this guy and I will continue to recommend his services to my family and friends."
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Naomi Wilson

April 24, 2020

5  out of  5
rating by Naomi Wilson
"I have been with State Farm for about 2years With Kent Smith as my agent, I like the fact that I have an agent I can communicate with one on one or I can go to the office and do face to face if I need to.His staff members are very pleasant and knowledgeable of any concerns I have. Kent helped me with setting up my Drive Safe&Save Which I don't really care very much for. Nothing to do with Kent. I m being honest I just don't like. Thank you Kent for severing me with State Farm. N Wilson"
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Debra Shipman

January 29, 2020

5  out of  5
rating by Debra Shipman
"Kent Smith was so helpful in assisting me with my finances. He is such a kind man, and he was quite good at explaining investments in a way that I could understand. I would highly recommend him for helping with financial planning, as well as insurance needs."
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Maureen Smith

December 12, 2018

5  out of  5
rating by Maureen Smith
"Kent and his team are super helpful with my full investment planning portfolio - life, property, retirement - the works!!"
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clayton zehring

December 7, 2018

5  out of  5
rating by clayton zehring
"Kent looks to build relationships with his clients not just phone conversation."
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Marsha L. Watts

October 19, 2018

1  out of  5
rating by Marsha L. Watts
"If I could do less than one star, I would. I was a customer who he inherited when he either bought or was assigned to the agency. No customer service; very unprofessional office. Receptionist had on ‘Daisy Dukes’ the day I came into his office to talk about, I thought, my coverage. Instead, he wanted to sell me an investment product................I later had a sewer back-up claim. One month later, State Farm used the claim to cancel my homeowner’s policy. Kent Smith did not reach out at the point of my loss, neither did he notify me that my homeowner’s was being cancelled. Showed absolutely no concern about me as a policy holder with State Farm for nearly 40 years. State Farm as an insurer is fine; stay away from this agent"
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Kelley Smith

August 3, 2018

5  out of  5
rating by Kelley Smith
"Kent Smith is great guy! He really cares for the customer. He always comes prepared for meetings and arrives early. The staff members in the offfice are extremely nice and willing to help."